![]() ![]() Why Tech Support Scams Are More Pertinent Than EverĪccording to NortonLifeLock, tech support phishing scams became more pervasive following the events of 2020 for two reasons. One-tenth of respondents from both age groups fell for the ploy, losing money in the process. ![]() Out of all the age groups surveyed, millennials and Gen Zers experienced the greatest exposure to tech support phishing scams. This was followed by compromised passwords and fraudulent use of payment cards at 23% and 18%, respectively. In response, 30% of victims suffered computer problems. One in six of those people fell for the ruse. ![]() For instance, Microsoft noted that, while the numbers of this kind of scam reported to them generally fell since 2018, 60% of consumers faced a tech support scam between July 2020 and July 2021. At this volume, tech support scams served as the top phishing threat during that period. The consumer antivirus company reported that it blocked over 12.3 million tech support URLs connected with scam attempts between July and September. Tech support scams were the top phishing threat for organizations in the third quarter of 2021, reported NortonLifeLock. Got a pop-up message from tech support? It’s probably not the real thing. ![]()
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